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In business for over 55 years, Pipe Valves strives to be the MVP (Most Valuable Partner) in the supply chain for both Customers and Vendors.

 

Truckloadofpvf-B

 

In business for over 55 years, Pipe Valves strives to be the MVP (Most Valuable Partner) in the supply chain for both Customers and Vendors.

A company doesn't become and stay the leader in its field by chance. It requires a winning culture that is embraced and carried forward by each generation of associates.

At Pipe Valves, our goal is to be great at what we do. Great performance comes from great people. The foundation for great people is a great culture. The following fundamentals describe the behaviors that define our unique culture. They are who we are. They are what allow us to exceed expectations, to solve problems, and to be set apart from others.

  1. Honor commitments - Orders are promises: We deliver legendary customer service.  Be a fanatic about response time so you can meet expectations and be known for delivering results.
  2. Accuracy - Do it right the first time: It's not how fast we process orders that makes a lasting impression, it's our accuracy.  Quality is a habit, make accuracy personal.  Be consistent in following the process.  Be bold: Sign your name to your work because you are proud of what you do.
  3. Take ownership - Ideas generate innovation:  Be relentless about process improvement; pay attention to the details.  Anticipate problems before they happen.
  4. Communicate to be understood: Be clear on expectations.  Listen generously and seek win-win solutions.  If you need more information, be curoius and question what you don't understand.
  5. Be vigilant about safety: Speak-up about safety concerns.  Safety gear is inexpensive; what it saves, priceless.
  6. Practice blameless problem-solving: Apply your creativity, spirit, and enthusiasm to develop solutions rather than wasting time pointing fingers and dwelling on who to blame.  Be a charitable and helpful person, going the extra mile to help others succeed.
  7. Keep things fun.  Celebrate success.  Check the ego at the door.  Keep perspective; the world has bigger problems than the daily challenges that make up our work.  Don't take things personally or take yourself too seriously.  Laugh every day.